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Service Agreement

Last Updated: 10.01.2026

Article 1 - Parties

This Service Agreement is concluded between Serhat Şahin Hallaç - Paydos ("Paydos") and restaurants, hotels and other businesses ("User") that start using the platform.

Article 2 - Subject of Service

Paydos provides services such as order tracking, payment tracking, stock management and personnel management to users. These services are provided through the platform.

Article 3 - Service Definition

1

Order Tracking

Digital tracking of restaurant orders.

2

Payment Processing

Processing payment transactions via QR, cash, POS.

3

Stock Tracking

Management and tracking of product stock status.

4

Staff Tracking

Employee management and shift tracking.

5

Revenue Tracking

Business income and expense analysis.

6

Activity Tracking

Monitoring restaurant activities.

7

Paytr Integration

Secure payment infrastructure service.

Article 4 - Payment Terms

Commission

Paydos takes a commission in return for the services it provides. The commission rate is calculated as specified on the platform.

Payment Processing

Payments are made through the Paytr payment infrastructure and Paydos only intervenes in payments as a commission.

Security

Paydos only takes commission from transactions made through Paytr's secure payment infrastructure, payments are completely processed by Paytr.

Article 5 - Termination and Cancellation Terms

  • Users can terminate their membership and delete their accounts at any time through the platform.
  • Paydos has the right to terminate the service if users act against the service terms.
  • Refund and cancellation policy, if service is provided and payment is received, is generally non-refundable. However, refund and cancellation requests can be evaluated within the framework of legal requirements.

Article 6 - Obligations

User Obligations

The user will use the Paydos platform only for legal and commercial purposes. Only the user is responsible for the accuracy, security and legal compliance of transactions made on the platform.

Paydos Obligations

Paydos provides necessary support according to the features and services specified on the platform. However, Paydos does not guarantee the results requested by users in any transaction.

Article 7 - Applicable Law and Jurisdiction

This Agreement is subject to the laws of the Republic of Turkey, and in case of dispute, Eskişehir (Central) Courts and Enforcement Offices are authorized.

Contact

You can contact us for questions about the service agreement.